Pensioner Margaret Singleton lives in East Gippsland Victoria. In 2009, Margaret set off to
have a retirement home built that would accommodate her husband’s disability needs. It
turned out to be a perilous journey that has not yet ended. Over time, it became apparent that
there was a need for a website that enabled ordinary people to share their experience of
navigating the Australian residential building industry. The generosity of Fiona O’Hehir
provided the forum and Margaret willingly joined the discussion.